This area contains answers to common conceptual or technical questions about our products handled by our support staff, along with some tips and tricks we found useful and presented here as questions.


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TaskTimer Conceptual - Time & Task Management

TaskTimer Conceptual - Project & Business Management

TaskTimer Conceptual - General Improvements

TaskTimer Technical - Contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Activity Mind Mapping

Setting a plan with Activity Mind Mapper

Keep relevant information in one place

Creating a Mind Map

Contact us


TaskTimer Conceptual - Time & Task Management

Q) Is it possible to make an appointment for a whole week in just one step?

A) Yes, it is. In the repeat section you can select the "Calendar section" to open up the pop-up calendar. Then just double click on the week number and every working day is selected this week, TTV11 comes with a 12months calendar, appointments can be set for up to a year size 11 black

Q) How do I focus on the most important tasks in my daily work?

A) TaskTimer has a pre-defined system for prioritizing Tasks which makes it possible for you to recognize and focus on the most important tasks in order to reach your goals. Hereby you enjoy improved utilization of your time. TTV11 allows prioritizing by A.B.C, “A” important & urgent “B” Important not urgent “C” Urgent, not important

Q) If I change a task or an appointment in a project do I then have to change it in my daily plan as well?

A) No, the total integration in TaskTimer between days, weeks, months, tasks and projects means that when you update in one place you update everywhere.

Q) In our organization we always lack information because people communicate in different ways. Can TaskTimer help us?

A) Yes, the pre-defined Templates in TaskTimer ensure improved communication as the templates enforce the users to structure their information.

Q) How do I move or resize a sub-window (like Daily View) in TaskTimer without a mouse? When I press ALT-SPACE I only get the option to move/resize the main TaskTimer window?

A) After you press ALT-SPACE, press the right arrow button. This will give you the system menu for the active sub-window.

Q) How can I easily get an overview of my department’s activities?

A) With the facilities People overview, Daily, Weekly, Monthly and yearly view, the possibility of viewing other people’s plans and of having an unlimited number of views open simultaneously you get a feeling of total information and control.

Q) I spend so much time booking meetings. How can I increase efficiency working with TaskTimer?

A) number of facilities in TaskTimer, like Booking, availability of Equipment and Resources, Automatic circulation of agendas and Messaging increase efficiency, as no time is wasted on contacting people in order to book meetings, distributing agendas and looking for equipment.

Q) In the Address Tab of the People View there is no field for the work fax number. Different people within the same company sometimes have different fax numbers?

A) It is possible to change the name of one of the existing fields, for example the Home number, to, for example, "Fax Number". This is done by SYSOP. Alternatively, one of the three "additional telephone number fields" could be used.


TaskTimer Conceptual - Project & Business Management

Q) How can TaskTimer ensure realistic planning and effective management of my business projects?

A) With TaskTimer you are given guidelines and structure for a simple, but yet effective model for business project management. This includes clear rules, like who may do what and the possibility to establish uniform and coordinated project and plans across departments.

Q) How can I achieve increased control with the implementation and progress of my projects?

A) By using the Status Task, Status Indicator and Status Automation facilities in TaskTimer you ensure a uniform and structured status reporting on both individual and organizational level. The facilities enable you to focus on what is important without spending time on all the details.

Q) How can I ensure team work and a smooth implementation of projects in my department?

A) In TaskTimer you can assign a project manager and a project responsible, allowing you to delegate and supervise projects. Thereby, your employees become motivated and feel responsible for the projects.

Q) How can I ensure rationalization and optimal utilization of the resources in my department?

A) The Project Workload view in TaskTimer give a clear overview of the workload and involvement of each individual in the department and thus makes it possible to avoid overloading people or not utilizing available resources.

Q) People in our project groups always lack information. How can we avoid this with the use of TaskTimer?

A) In TaskTimer you can attach Notes, Files, Documents, Pictures, Emails and Objects to Projects. Thereby all project members have access to central information and documentation and you get increased group effectiveness.

Q) How do I simply create a meeting with my project team?

A) Simple. When you create an appointment in TaskTimer, select the Project Team as participants to the meeting. Don't forget to attach an agenda (using TaskTimer templates) and include relevant project information.

Q) With TaskTimer can I run Business Projects, does it provide information to manage processes?

A) TTFusion V11 allows the integration to Project Creator a framework for managing processes that provides you with templates with complete and detailed description on what needs to be done on a project. The methodology can be applied to any project, whether small and simple or huge and extremely complex and you can work with all the information in one place.

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TaskTimer Conceptual - General Improvements

Q) How do you use Scenarios?

A) With the Scenario feature, you can save an unlimited number of TaskTimer "Desktop" layouts. This is a very strong feature if you are dealing with different sets of launched views.

Q) Can you attach OLE documents?

A) Yes, in TaskTimer it is possible to attach OLE documents, i.e. an MS-WORD document, to an activity. Any number of OLE documents can be attached to a single activity thereby making it possible to use TaskTimer as storage for documents.

Q) With TaskTimer can I archive my old projects and tasks?

A) Yes! TaskTimer Version 11 is been provided with 1 extra database for archiving only, if you click on File + Database and select “Archiving” you are able to store projects and tasks and retrieve all the stored information when you needed, this allow you to free more space on your working database (this feature is not available with TTPIM v11) Archiving only works with TTSQL DB - soon will be available with Micros. SQL Database.

Q) How can you reserve time for preparation of meetings?

A) A feature for meeting preparation is included in TaskTimer. You are given the possibility of linking a Standard Task to an Appointment activity, representing the preparation of the meeting. By use of this technique, you can choose any time convenient to prepare the meeting, and you are at all times provided with the full picture of time allocated to a meeting just by one click.

Q) How can you see who are working in which companies?

A) The classic problem of finding out who is working in a specific company is solved with TaskTimer. In TaskTimer People and Companies are separated as individual items, but linked by the user. By use of the "expand/collapse" technique, a single click will make it possible for the user to see the people linked to a company or to see companies linked to people.

Q) How can you handle meeting locations and equipment?

A) With TaskTimer meeting locations can be booked and handled separately. For each meeting location, a responsible person can be pointed out. This person will automatically be informed each time the location in question is booked. In connection with booking a meeting, equipment like overhead projectors, TV sets, and video machines can also be linked to each meeting location and automatically be booked at the same time as the location.

Q) Can you attach notes to Messages?

A) Yes, it is possible to attach a small message when responding to a request. This is a simple, but effective way of giving response to the originator of the request.

Q) Can you decide whether a note should be private or public?

A) Yes, first of all the possibility of having several notes attached to one activity is available, and secondly, the user can choose for each attached note whether the note should be private or public. I.e., when changing the agenda for a meeting, the agenda will now be redistributed automatically to all people involved in the meeting if the agenda is placed in a public note attached to the meeting.

Q) How can data be entered more quickly?

A) For quick creation of an Appointment, a Contact Task or a Standard Task, it is possible to type the description on the line in the view without having to open a dialogue. Changing the description of an activity will also be possible directly in the view.

Q) With TaskTimer can I synchronize to Outlook?

A) Yes, you can easily synchronize to Outlook with just a click on the “Icon” located on the top menu, synchronization is available from TT to Outlook and from Outlook to TT.

Q) With TaskTimer V11 can I create CRM users and manage the interactions with current and future customers, sharing notes?

A) Yes! You can also collaborate with the entire team and share information as it happens, you can track sales and marketing campaigns.

Q) When I create a new task, goal, project what do I need to do to have it showing on Drop Box Menu?

A) With TTV11 every time that you create a new activity listed on the DBM it is automatically registered and when the status changes it is updated on this menu.

Q) Can I run a search for longer than 6 months?

A) Yes, a new feature in TTV11 now allows you to run a 12 months search.

Q) Can I see yearly calendar on TT?

A) Yes! With TTV11 you can select to see the calendar by 1 / 3 / 6 / 12 months and from here you can create events, appointments and tasks.

Q) Can I send emails to non-TaskTimer users?

A) Yes, with TTV11 you can invite non TT users by emails, send invitations from events and appointments and send emails from events, contacts, schedules and tasks.

Q) With TaskTimer can I run Business Projects, does it provide information to manage processes?

A) TTFusion V11 integrates with Project Creator which is a framework for managing processes, it provides you with templates that include complete detailed description on what needs to be done on a project. Project Creator is an agile methodology that can be applied to any project, the methodology is suited for projects with rapidly changing or highly emergent requirements, Project Creator can be purchased as a package, for one single, low price payment you receive a package that includes, TaskTimer Fusion and Project Creator, and because this apps are integrated in TT you get to keep and find all information in one single place.

Q) I have an old TT license how can I upgrade to TTV11 without losing the existing information on my old TT?

A) You can upgrade to a new version at any time, our tech’s can convert the old Flat TTDB to the current TTSQL DB, some notes may be lost during this process but most information will be successfully transferred, this depends on how old is your TT version, e.g. with TT60 results can be better than with TT51.

Q) When I finish an activity how important is it to click as “Done”

A) It is important, not taking this action could affect TT performance.

Q) When I upgrade to a new system can I still use my old version of TaskTimer?

A) If you upgrade your system (Windows) you may be forced to upgrade to the latest TaskTimer version, even if the old version of TT seems to work with your new system you will experience sooner or later that it doesn’t work well.

Q) When I purchase TT License can I get my money back if I change my mind?

A) You are able to get a refund only if a product license has not yet been mailed to you, once a license has been delivered we can no longer refund the payment to you, we recommend that you run a Free trial before you buy, to make sure that you get what is right for you.


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MIND MAPPING with Activity Mind Mapper  

Q) How can Activity Mind Mapper help my business?

A) By integrating mind maps to your business you can streamline your work, save time, avoid misunderstandings and the overload of information and increased productivity.

Q)  What are the benefits of brainstorming ideas?

A) You can present a plan of action to your colleagues with all the information in one place, the visual structure of mind maps and the way a message is conveyed, have been proven to help people memorized information and deal with challenging questions with more confidence.

Q) How can I use Activity Mind Mapper to set a plan?

A) You can draw connections between related tasks, see how different projects impact each other and prioritize accordingly. You can plan your marketing campaign, briefs and proposals, set your future goals covering all aspects of your plan in one place, by organizing and grouping the information in a clear way, you and your team can better understand what is involved, keeping everyone with a clear understanding.

A mind map is an excellent place to start a project. It helps you organize all the ideas and potential tasks for your project and to build your project plan. At the start of your plan:

1. Ensure to have all the tasks to create the plan or if you choose not to have everything, this is acceptable if you are only planning for one phase of the project.

Add dependencies

2. To see how the tasks interact with each other. This is important for planning the work –click a relevant task, add relationship to another task so it reflects the type of dependency you want to use.

Add resources

3. Typically on projects when we talk about resources we mean people. This could either be a job title or skills set (such as ‘tester’ or ‘developer’) or the name of an actual person who has been allocated to work on the project. Knowing who is doing what on the project, or what skills you need, helps the project manager acquire the right resources at the right time, so it’s an important part of building a project plan. Add the details about resources. Type the names of the people who will be working on those tasks. You can set the working time for resources and also manage exceptions, for example when they are away on vacations.

Add other details

4. There is a lot of other data you can add to the task properties such as:

• Priority

• Percentage completed

• Task at risk flag

• Task past due date flag

• Date constraints such as ‘start no earlier than...

You can also add all other data.

Change the look and feel

There are lots of ways you can make your documents look and feel more attractive or more in line with your company branding.

For example:

• Formatting

• Changing colours, linking related subjects or groups on the mind map to show task relationships visually.

• Adding titles

• Adding pictures, icons, notes, attachments, files, doc. and more

• If you are a TT user you can create an activity selecting the responsible, the manager and other people with the flexibility to change during the process.


Have fun with it! Create a map that helps explain your project visually for your stakeholders!

Mind maps are a good starting place for planning your project, use them to save time when it comes to preparing your schedule.

Get a head start, next time you need to build a plan using some of the same mind map data.


Q) I’m a TaskTimer user, can I export my mind map with all the relevant information to TaskTimer?

A) You are able to consolidate all the information by creating a Mind Map, once you have collected all the information, documents, links and files (related or not to a project) you can exported from Activity Mind Mapper to TaskTimer with just a simple click and because you are not tied up to a rigid structure you are able to change or amend existing information easily.

Q) How do I delete a topic or a link on my map?

A) Just highlight the topic or link by clicking only once over the line or topic and then click the delete button located on the “Clipboard” (see picture below)

Q) What is the business card use for?

A) As a reminder or reference, either to let you know you have the Business Card details of people related to the topic or you need to obtained it.

Q) How can Activity Mind Mapper help with problem solving?

A) By creating a mind map you are able to explore various facets of a problem, seeing all the elements of the problem at once can help you and your team to create associations and integrations. If you feel that you are hitting the wall trying to find a solution or to have new ideas, than you should run a FREE Activity Mind Mapper trial.


Creating a mind map with Activity Mind Mapper

Mind Mapping is a method of jotting down a series of connected ideas to make it easier for you to collect and organize all types of information or to aid your memory to recall later.

To start

The central idea or main topic is your starting point and is the topic you are going to explore Introduce a name to the main topic.

Adding branches

Next add branches, with the main branches flowing from the main topic as the main themes, than you can explore each theme by adding child branches You can continually add new branches without any restrictions. The ideas giving structure to your mind mapping will become easily as your brain continue to draw more associations from different concepts


You should try to use only one word to name a sub-topic, this will help you make better associations, the use of keywords triggers connections in your brain, allowing you to remember more information

Using color

Color coding your map links the visual with the logical, helping your brain not only to create more associations but also to categorize, highlight, analyze information and to identify more connections

Adding images

Images are process instantly by the brain and convey more information than words, they act as a visual stimulus to recall information


Capture ideas, organize and prioritize them in a way that boosts understanding, add notes, attachments, links, icons, images, symbols and flags to enhance your concepts and ideas Check progress, prioritize, and change fonts etc. selecting from the following menu.

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Use brainstorming to inspire new ways of thinking that drives you and your team to consider different approaches and solutions.

Brainstorming a character

Create branches from your character’s name (main topic) and title them with a category e.g. personality, likes, dislikes, physical appearance or history to describe the character. You can use people’s names in the organization and make connections relative to particular topics to understand the flow of communication.

Grouping information will provide you with an appropriate plan of action Activity Mind Mapper can be used by TaskTimer and non-TaskTimer users, single to multiple user environments.

Linking topics

Linking two topics that are not in a child parent/grandparent hierarchy Select one topic, press the relative link button and select the other topic you wish to link to.


1) Select first topic

2) Click on the link button 

3) Select the topic you wish to link

The link has been created. You can adjust it by clicking on the line to show the anchors, click

on the anchors to adjust as you like

1) How to delete a link 

Click on the link (group you want to delete) and click the delete button


Topics can be grouped together, and many groups can exist in a map

1) Select the group button 


2) Move the mouse cursor to an empty part of the map then click and drag to highlight some topics

3) The grouping is created

Example of grouping of three

1) To delete grouping

Click on the color, when color changes click delete button 


If you need answers to any other questions please feel free to send us an email to TaskTimer Technical - Contact This email address is being protected from spambots. You need JavaScript enabled to view it. 

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