This area contains answers to common conceptual or technical questions about Mobipro products handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
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| TaskTimer Conceptual - Time & Task Management |
| TaskTimer Conceptual - Project & Business Management |
| TaskTimer Conceptual - General Improvements |
| TaskTimer Technical - Contact support@mobipro.com |
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TaskTimer Conceptual - Time & Task Management |
| Q | Is it possible to make an appointment for a whole week in just one step? |
| A | Yes, it is. In the repeat section you can select the "Calendar section" to open up the pop-up calendar. Then just double click on the week number and every working day is selected this week. |
| Q | How do I focus on the most important tasks in my daily work? |
| A | TaskTimer has a pre-defined system for prioritising Tasks which makes it possible for you to recognise and focus on the most important tasks in order to reach your goals. Hereby you enjoy improved utilisation of your time. |
| Q | If I change a task or an appointment in a project do I then have to change it in my daily plan as well? |
| A | No, the total integration in TaskTimer between days, weeks, months, tasks and projects means that when you update in one place you update everywhere. |
| Q | In our organisation we always lack information because people communicate in different ways. Can TaskTimer help us? |
| A | Yes, the pre-defined Templates in TaskTimer ensures improved communication as the templates enforce the users to structure their information. |
| Q | How do I move or resize a sub-window (like Daily View) in TaskTimer without a mouse? When I press ALT-SPACE I only get the option to move/resize the main TaskTimer window? |
| A | After you press ALT-SPACE, press the right arrow button. This will give you the system menu for the active sub-window. |
| Q | How can I easily get an overview of my department’s activities? |
| A | With the facilities People overview, Daily, Weekly and Monthly view, the possibility of viewing other people’s plans and of having an unlimited number of views open simultaneously you get a feeling of total information and control. |
| Q | I spend so much time booking meetings. How can I increase efficiency working with TaskTimer? |
| A | A number of facilities in TaskTimer, like Booking, availability of Equipment and Resources, Automatic circulation of agendas and Messaging increase efficiency as no time is wasted on contacting people in order to book meetings, distributing agendas and looking for equipment. |
| Q | In the Address Tab of the People View there is no field for the work fax number. Different people within the same company sometimes have different fax numbers? |
| A | It is possible to change the name of one of the existing fields, for example the Home number, to, for example, "Fax Number". This is done by SYSOP. Alternatively, one of the three "additional telephone number fields" could be used. |
TaskTimer Conceptual - Project & Business Management |
| Q | How can TaskTimer ensure realistic planning and effective management of my business projects? |
| A | With TaskTimer you are given guidelines and structure for a simple, but yet effective model for business project management. This includes clear rules, like who may do what and the possibility to establish uniform and co-ordinated project and plans across departments. |
| Q | How can I achieve increased control with the implementation and progress of my projects? |
| A | By using the Status Task, Status Indicator and Status Automation facilities in TaskTimer you ensure a uniform and structured status reporting on both individual and organisational levels. The facilities enable you to focus on what is important without spending time on all the details. |
| Q | How can I ensure team work and a smooth implementation of projects in my department? |
| A | In TaskTimer you can assign a project manager and a project responsible, allowing you to delegate and supervise projects. Thereby, your employees become motivated and feel responsible for the projects. |
| Q | How can I ensure rationalisation and optimal utilisation of the resources in my department? |
| A | The Project Workload views in TaskTimer give a clear overview of the workload and involvement of each individual in the department and thus makes it possible to avoid overloading people or not utilising available resources. |
| Q | People in our project groups always lack information. How can we avoid this with the use of TaskTimer? |
| A | In TaskTimer you can attach Notes, Files and Objects to Projects. Thereby all project members have access to central information and documentation and you get increased group effectiveness. |
| Q | How do I simply create a meeting with my project team? |
| A | Simple. When you create an appointment in TaskTimer, select the Project Team as participants to the meeting. Don't forget to attach an agenda (using TaskTimer templates) and include relevant project information. |
TaskTimer Conceptual - General Improvements |
| Q | How do you use Scenarios? |
| A | With the Scenario feature, you can save an unlimited number of TaskTimer "Desktop" layouts. This is a very strong feature if you are dealing with different sets of launched views to provide a certain over view in a certain situation (Scenario). |
| Q | Can you attach OLE documents? |
| A | Yes, in TaskTimer it is possible to attach OLE documents, i.e. an MS-WORD document, to an activity. Any number of OLE documents can be attached to a single activity thereby making it possible to use TaskTimer as a storage for documents. |
| Q | How can you reserve time for preparation of meetings? |
| A | A feature for meeting preparation is included in TaskTimer. You are given the possibility of linking a Standard Task to an Appointment activity, representing the preparation of the meeting. By use of this technique, you can choose any time convenient to prepare the meeting, and you are at all times provided with the full picture of time allocated to a meeting just by one click. |
| Q | How can you see who are working in which companies? |
| A | The classic problem of finding out who is working in a specific company is solved with TaskTimer. In TaskTimer People and Companies are separated as individual items, but linked by the user. By use of the "expand/collapse" technique, a single click will make it possible for the user to see the persons linked to a company or to see the companies linked to a person. |
| Q | How can you handle meeting locations and equipment? |
| A | With TaskTimer meeting locations can be booked and handled separately. For each meeting location, a responsible person can be pointed out. This person will automatically be informed each time the location in question is booked. In connection with booking a meeting, equipment like overhead projectors, TV sets, and video machines can also be linked to each meeting location and automatically be booked at the same time as the location. |
| Q | Can you attach notes to Messages? |
| A | Yes, it is possible to attach a small message when responding to a request. This is a simple, but effective way of giving response to the originator of the request. |
| Q | Can you decide whether a note should be private or public? |
| A | Yes, first of all the possibility of having several notes attached to one activity is available, and secondly, the user can choose for each attached note whether the note should be private or public. I.e., when changing the agenda for a meeting, the agenda will now be redistributed automatically to all people involved in the meeting if the agenda is placed in a public note attached to the meeting. |
| Q | How can data be entered more quickly? |
| A | For quick creation of an Appointment, a Contact Task or a Standard Task, it is possible to type the description on the line in the view without having to open a dialogue. Changing the description of an activity will also be possible directly in the view. |
TaskTimer Technical - Contact support@mobipro.com |
| Q | For technical problems |
| A | contact: support@mobipro.com |
